Meet Cue®: Accurate point-of-care testing in 20 minutes

Bring the unparalleled combination of accuracy, speed, and innovation of the Cue Integrated Care Platform to your healthcare organization and patients.

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COVID-19 test

Fast, accurate testing you can rely on

Cue’s molecular COVID-19 test combines fast results and ease of use with the accuracy of central lab technology to deliver diagnostics that your organization — and patients — can rely on to make timely health decisions.

Cue Readers with a Cue Test Cartridge inserted into each of them sit next to a smartphone and computer screen with the Cue Health App open
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99% accurate

When compared to lab-based PCR testing in clinical study results submitted to the FDA for EUA.

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Symptomatic and asymptomatic detection

Effective early detection among infected individuals with or without symptoms.

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CPT code 87635*

Cue products and COVID-19 tests may be reimbursable.

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Seamless EHR integration

Intuitive dashboard syncs with your existing EHR systems for ordering, testing, tracking, and reporting.

*The coding information contained here is for informational purposes only, and is not a guarantee of coverage or reimbursement for any product or service.

Backed by science

Research studies

The accuracy and efficacy of Cue’s diagnostic capabilities have been put to the test by some of the most reputable researchers in the industry.

How Cue can help

A scalable solution for healthcare organizations

Whether you’re running a large healthcare network or an intimate family practice, Cue streamlines your ability to deliver value-based care with ultra-fast, highly accurate test results on demand.

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Automated Data Reporting

Streamlined and compliant data reporting you can rely on.

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Easy Implementation

Easy to implement within existing infrastructure; no training required.

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High Throughput

Fast test processing and the ability to run multiple tests simultaneously.

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Lab-quality Accuracy

Highly sensitive and specific molecular testing with PCR-quality results.

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Portable & Compact

Minimal footprint, easily transported for remote or offsite use.

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Scalable Model

Easily scalable within an organization or across a network.

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Intuitive Dashboard

Seamless integration with your existing EHR systems.

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Future Tests

Fully compatible with future Cue tests.

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Trusted by

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How Cue® works

The Cue Integrated Care Platform

The streamlined Cue system is designed to provide you with the accuracy and speed you need to treat patients in real-time — all from a device that fits in the palm of your hand.

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Innovative Technology

Cue Reader

Efficient and intelligent, the reusable Cue Reader swiftly processes tests and communicates the results to the Cue Health App via Bluetooth®. Up to six Readers can be connected to the Cue Health App at one time for increased testing capacity.

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Advanced chemistry

Tests

Our sample-specific, single-use tests are designed with ease of use and safety in mind. All the components for the complex chemistry needed to perform each test are already contained within each cartridge. No mixing required.

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Intuitive Dashboard

A connected system

The Cue Health App and Dashboard work together to help you manage patient profiles, communicate results, analyze trends, and comply with reporting. The Dashboard seamlessly syncs with your existing EHR system.

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Future Tests

A holistic approach to health

Designed as a complete diagnostic system, Cue’s future care offerings feature a wide range of tests including respiratory health, sexual health, women’s health, and overall wellness — all compatible with the Cue Reader.

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Ready for smarter, faster diagnostics?

Connect with our team to discuss the right solution for your healthcare organization or request a demo of our technology.

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Getting started

Ways to bring Cue to your organization

There are several ways to bring Cue’s innovative diagnostics to your healthcare organization. No matter which way you choose, you’ll always have the full support of our team behind you.

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Purchase now

Purchasing Cue Readers and tests for a small practice? Shop our online store directly. Dashboard and other enterprise options not available with online purchase. Contact us to learn more.

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Connect with us

Need to set up an account or connect with one of our trusted distributors? Fill out the form below for some one-to-one support.

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Proven results at point-of-care

Hospital

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EvergreenHealth tests Cue in the early stages of the COVID-19 pandemic.

Learn more

Interested in bringing Cue to your organization?

Connect with our team to discuss the right solution for your healthcare organization or request a demo of our technology.

Resources

FAQs

The Cue COVID-19 Test for CLIA Certified Healthcare Providers and Laboratories (Cue COVID-19 Test) is streamlined, easy-to-use, and doesn’t require any specific training to operate.

The Cue COVID-19 Test is authorized for use in point-of-care settings by laboratories or other organizations certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA), 42 U.S.C. §263a and meets the requirements to perform high, moderate, or waived complexity tests. The test is also authorized for use in patient care settings operating under a CLIA Certificate of Waiver, Certificate of Compliance, or Certificate of Accreditation.

For directions, conditions of authorization, precautions, and additional information, please see the Cue COVID-19 Test Instructions For Use (IFU).

As of January 15, 2022, private insurance companies in the United States are required to reimburse their members for COVID-19 tests, per a federal requirement.

Methods and amounts of reimbursement vary by payor, and we encourage you to check with specific payors about their policies regarding reimbursement.

Some providers use 87635 as the CPT code for reimbursement: Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]).

The coding information contained here is for informational purposes only and is not a guarantee of coverage or reimbursement for any product or service. We recommend you consult with our CPT code advisors for guidance.

Cue COVID-19 Test for CLIA Certified Healthcare Providers and Laboratories

The U.S. Food and Drug Administration (FDA) granted Emergency Use Authorization (EUA) for the Cue COVID-19 Test for Professional use. The Cue COVID-19 Test may be used to test symptomatic and asymptomatic individuals for the detection of nucleic acid from SARS-CoV-2. Testing may be performed by CLIA certified laboratories or at the point-of-care (POC), i.e., in patient care settings, operating under a CLIA Certificate of Waiver, Certificate of Compliance, or Certificate of Accreditation.

The Cue COVID-19 Test for Home and Over The Counter (OTC) Use

The FDA granted the Cue COVID-19 Test Emergency Use Authorization (EUA) for Home and Over The Counter (OTC) Use for the detection of nucleic acid from SARS-CoV-2 in symptomatic and asymptomatic individuals, ages 2 and older. Tests may be purchased without a prescription and self-administered by adults or administered on minors with adult assistance.

- Authorized Laboratories using the Cue COVID-19 Test must include all authorized fact sheets along with test result reports. Under exigent circumstances, other appropriate methods for disseminating these Fact Sheets may be used, which may include mass media.

- Authorized Laboratories must follow Cue’s COVID-19 Test Instructions For Use. Deviations from the authorized procedures, including authorized clinical specimen types and authorized control materials required to use the Cue COVID-19 Test, are not permitted.

- Authorized Laboratories that receive the Cue COVID-19 Test must notify the relevant public health authorities of their intent to run the product prior to initiating testing.

- Authorized Laboratories using the Cue COVID-19 Test must have a process in place for reporting test results to healthcare providers and relevant public health authorities, as appropriate.

- Authorized Laboratories must collect information on the performance of the Cue COVID-19 Test and report to DMD/OHT7-OIR/OPEQ/CDRH (via email: CDRH-EUAReporting@fda.hhs.gov) and Cue Health Inc. Technical Support (support@cuehealth.com) any suspected occurrence of false positive or false negative results and significant deviations from the established performance characteristics of the Cue COVID-19 Test of which they become aware.

- All operators using the Cue COVID-19 Test must be able to perform and interpret the test results, use appropriate personal protective equipment, and use the product in accordance with the authorized labeling.

- Authorized Laboratories using the Cue COVID-19 Test must ensure that any records associated with this EUA are maintained until otherwise notified by the FDA. Such records will be made available to the FDA for inspection upon request.

The reimbursement CPT code for Cue’s COVID-19 Test is: 87635 — Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome Coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19])

The coding information contained here is for informational purposes only, and is not a guarantee of coverage or reimbursement for any product or service.

Downloadable resources

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Fact Sheet for Healthcare Professionals

Download
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Instructions For Use (IFU)

Download
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Quick Reference Instructions

Download
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FDA EUA Letter

Download
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Cue’s COVID-19 Test has not been FDA cleared or approved; but has been authorized by FDA under an EUA. This product has been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. The emergency use of this product is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostics for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. § 360bbb-3(b)(1), unless the declaration is terminated or authorization is revoked sooner.